Privacy Policy

Last updated: July 2, 2026

This Privacy Policy describes how selym ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from selym.shop (the "Site").

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact information (name, email address, phone number, shipping and billing address)
  • Payment information (processed securely by our payment provider; we do not store full card numbers)
  • Order history and preferences
  • Communications you send to us (support requests, reviews, etc.)

We also automatically collect certain information when you visit the Site, including:

  • Device and browser information
  • IP address and approximate location
  • Pages viewed, time spent, and referring/exit pages
  • Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

  • Process and fulfill your orders, including payment, shipping, and customer service
  • Communicate with you about your order, account, or inquiries
  • Send marketing communications, where you have opted in (you can unsubscribe at any time)
  • Improve our Site, products, and customer experience
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations

3. Sharing Your Information

We share personal information with third parties who help us operate our business, including:

  • Payment processors (to securely process transactions)
  • Shipping and fulfillment partners (to deliver your order)
  • Marketing and analytics providers (to understand Site usage and improve our services)
  • Law enforcement or regulators, where required by law

We do not sell your personal information to third parties for their own marketing purposes.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

5. Cookies

We use cookies and similar technologies to operate and improve the Site, remember your preferences, and analyze traffic. You can control cookies through your browser settings; note that disabling cookies may affect Site functionality.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal information, and to opt out of marketing communications or certain data processing. To exercise these rights, contact us using the details below.

7. Children's Privacy

The Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at support@selym.shop.